IT MANAGEMENT Excellence for the quad cities
SOLVING customers' it CHALLENGES WITH cost-effective and comprehensive IT SERVICES.
Sedona IT Services, a Sedona Technologies' Brand, has supported locally owned and operated businesses in the Quad Cities Area since 1988.
4500+
number of local users we support across the QCA.
12
number of industries we provide services for across the Quad Cities.
97 NPS
Industry Leading Customer Satisfaction for MSPs in the Quad Cities.
An Introduction to Sedona IT Services
Watch this video to learn more about working with leading firms in the QCA.
FOR COMPANIES WITHOUT AN IT TEAM
We provide all your IT needs from strategy, to security to end-user help desk all in one simple package.
FOR COMPANIES WITH AN IT TEAM
We supplement your IT team with strategy, compliance, security, infrastructure and end-user support all delivered in a cost-effective and collaborative fashion.
TELL US ABOUT YOUR how TECHNOLOGY is handled TODAY
We provide cost-effective packages of our IT services to support your company's business needs. We package our services based on whether you have or do not have an IT department.
Select the one that applies to your company to learn more about our services.
our services
We provide strategic, cybersecurity, infrastructure, and IT support services for businesses across the QCA.
Sedona Strategy provides customers with IT strategy and compliance excellence services. Our strategic services offer a variety of assessments and programs that empower our clients to get the best from their IT investments and ensure alignment to industry compliance standards. These include:
Our Strategic IT Services:
- Virtual CIO Services - Comprehensive IT planning and assessment services that help identify and align the right IT investment for improved business outcomes.
- Virtual CISO Services - Compliance and Policy Excellence Programs that align IT security to industry compliance frameworks.
- Virtual CAIO Services - Readiness, tools, and training to ensure your organization is using AI securely and cost-effectively to drive business results.
CYBersecurity
Sedona Safeguard delivers comprehensive, fully managed cybersecurity services, combining cutting-edge AI technology with expert oversight to protect your digital infrastructure. Designed to alleviate the cybersecurity load from your team, our solutions let you concentrate on your core business activities. We expertly navigate the complexities of modern cyber threats and provide tailored security solutions designed for dealers.
Key Features:
- 24/7 monitoring with advanced threat detection.
- Comprehensive cybersecurity solutions designed for dealerships.
- Rapid incident response, cloud and email protection, and privileged access control.
Infrastructure management
Sedona Infrastructure Management offers end-to-end infrastructure management, including Microsoft 365 Tenant and Azure, lifecycle, and network and server management. With deep expertise in infrastructure, we deliver seamless migrations, optimal performance, and enhanced security. Our proactive approach supplements your IT team, allowing you to focus on driving your dealership forward.
Key Features:
- Microsoft 365 and Azure migrations and management.
- Proactive IT lifecycle support and monitoring.
- Infrastructure management including server backup for seamless operations.
IT SUPPORT
Sedona Support is designed to be a centralized IT support system for your dealership. We provide expert assistance in managing dealer business systems and IT end user support. With industry-specific expertise, we resolve issues efficiently. This allows your dealership's staff to focus on business and achieve operational excellence without being sidelined by IT challenges and computer downtime.
Key Features:
- Tailored ticketing system for IT issue resolution.
- Specialized knowledge of dealer systems, such as JDDO, IntelliDealer, and HBS.
- Real-time issue resolution combined with monthly reporting for actionable insights.
our exceptional customer service
Sedona IT Services delivers best-in-class services as proven by our Customer Satisfaction Survey Results. Studied in 2025, we achieved an unheard of 97/100 net promoter score across our customer base. This was more than double the industry average for MSPs in the US.
Why Sedona it SERVICES
Sedona IT Services, a Sedona Technologies' brand, provides Quad Cities Area businesses with best-of-breed managed IT services. From strategy and security to infrastructure and support, our services help you manage IT effectively in today's complex environment. For decades, we have collaborated with leading businesses across the QCA to deliver unprecedented IT services and exceptional customer service.
Watch the video below to learn how we collaborate and empower local Quad City businesses to manage their IT with excellence.
