Our Managed IT Services

Sedona IT Services delivers a comprehensive set of technology solutions to help small, mid-market and enterprise customers around the Quad Cities manage their technology cost-effectively.

65%

The percentage of Sedona IT Services customers that we
co-manage with a customer's
IT department.

TELL US ABOUT how Your TECHNOLOGY is handled TODAY

We provide cost-effective packages of our IT services to support your company's business needs. We package our services based on whether you have or do not have an IT department. Select the one that applies to your company to learn more about our services.

What we deliver for customers

STRATEGIC IT SERVICES

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Sedona Strategy provides customers with IT strategy and compliance excellence services. Our strategic services offer a variety of assessments and programs that empower our clients to get the best from their IT investments and ensure alignment to industry compliance standards. These include:


Our Strategic IT Services:

  • Virtual CIO Services - Comprehensive IT planning and assessment services that help identify and align the right IT investment for improved business outcomes.
  • Virtual CISO Services - Compliance and Policy Excellence Programs that align IT security to industry compliance frameworks.
  • Virtual CAIO Services - Readiness, tools, and training to ensure your organization is using AI securely and cost-effectively to drive business results.

CYBersecurity

Gold shield logo with a stylized S on a white background, with the white text, Sedona Safeguard

Sedona Safeguard delivers comprehensive, fully managed cybersecurity services, combining cutting-edge AI technology with expert oversight to protect your digital infrastructure. Designed to alleviate the cybersecurity load from your team, our solutions let you concentrate on your core business activities. We expertly navigate the complexities of modern cyber threats and provide tailored security solutions designed for dealers.


Key Features:

  • 24/7 monitoring with advanced threat detection.
  • Comprehensive cybersecurity solutions designed for dealerships.
  • Rapid incident response, cloud and email protection, and privileged access control.

Infrastructure management

Gold building icon with white windows on a plain white background, with the white text, Sedona Infrastructure

Sedona Infrastructure Management offers end-to-end infrastructure management, including Microsoft 365 Tenant and Azure, lifecycle, and network and server management. With deep expertise in infrastructure, we deliver seamless migrations, optimal performance, and enhanced security. Our proactive approach supplements your IT team, allowing you to focus on driving your dealership forward.


Key Features:

  • Microsoft 365 and Azure migrations and management.
  • Proactive IT lifecycle support and monitoring.
  • Infrastructure management including server backup for seamless operations.

IT SUPPORT

Small gold rectangular box on a white background, with the white text, Sedona Support

Sedona Support is designed to be a centralized IT support system for your dealership. We provide expert assistance in managing dealer business systems and IT end user support. With industry-specific expertise, we resolve issues efficiently. This allows your dealership's staff to focus on business and achieve operational excellence without being sidelined by IT challenges and computer downtime.


Key Features:

  • Tailored ticketing system for IT issue resolution.
  • Specialized knowledge of dealer systems, such as JDDO, IntelliDealer, and HBS.
  • Real-time issue resolution combined with monthly reporting for actionable insights.

Our thought leadership for it excellence

Gold banner reading “Talking Cyber Risk with Your CFO,” with white logos on left and right.

Talking Cyber Risk to the CFO

By Adam Gelles • November 20, 2025
TALKING CYBER RISK TO YOUR cfo
Gold presentation slide titled “AI Security Strategies for Dealers” with Seidman Strategy branding

AI Security Strategies for Dealers

By Robert Lelonek • September 18, 2025
What You'll Learn: The top AI security threats facing dealerships today How to build a resilient, AI-aware security posture Real-life examples of governance failures — and how to avoid them Tactical steps to protect your data, systems, and reputation How AI can be used against you — and how to fight back at machine speed Who Should Watch? Dealership Principals & Executives IT Managers & CIOs Compliance Officers Anyone responsible for data security or vendor management Bonus Download ☑️ Get the downloadable checklist of AI security best practices
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our exceptional customer service

Sedona IT Services delivers best-in-class services as proven by our Customer Satisfaction Survey Results. Studied in 2025, we achieved an unheard of 97/100 net promoter score across our customer base. This was more than double the industry average for MSPs in the US.

why sedona it Services

Sedona IT Services, a Sedona Technologies' brand, provides Quad Cities Area businesses with best-of-breed managed IT services. From strategy and security to infrastructure and support, our services help you manage IT effectively in today's complex environment. For decades, we have collaborated with leading businesses across the QCA to deliver unprecedented IT services and exceptional customer service.