our co-managed services
For decades, we have been collaborating with IT teams. Our approach is to supplement an IT team's existing efforts as a seamless extension of your IT department by providing expertise, extra bandwidth, or tools to deliver IT excellence.
65%
The percentage of Sedona IT Services customers that we
co-manage with a customer's
IT department.
collaborating with customers to Deliver IT excellence
Our IT services are delivered in four disciplines of excellence. This aligns to how our own teams are organized to ensure our subject matter experts are partnering with you to deliver the best solution to solve your IT challenge. Each discipline includes a strategic, managed service, and tool & technology layer to deliver a comprehensive solution that both strategically and tactically helps your business succeed. Our services are divided into the following four disciplines:
Sedona Strategy provides virtual CIO and CISO programs. These services include IT planning, compliance excellence, and a variety of gap analyses to ensure IT management excellence.
Sedona Infrastructure provides server, network and cloud management solutions. These services include network, server and M365 design, implementation, monitoring, and security services.
Sedona Safeguard provides security solutions. These services include a comprehensive cybersecurity risk reduction program that reduces your IT risks and lowers your cyberliability insurance costs.
Sedona Support provides help desk, learning and lifecycle management solutions. These services include IT help desk, Security Awareness Training, and complete lifecycle management of IT assets.
Strategic
IT
Services
Infrastructure
Services
Cybersecurity
Services
Support
Services
our exceptional customer service
Sedona IT Services delivers best-in-class services as proven by our Customer Satisfaction Survey Results. Studied in 2025, we achieved an unheard of 97/100 net promoter score across our customer base. This was more than double the industry average for MSPs in the US.
how we WORK with you
When collaborating with IT leadership, team members, or business owners, we typically begin in one of the following 3 ways.
Select the one that applies to you:
Thank you for contacting us.
We’ll get back to you as soon as possible.
We got it.
We got it.
Thank you for contacting us.
We’ll get back to you as soon as possible.
I need Budget help.
Your boss won't give you more $ for sorely needed IT improvements. Our strategy team can help you assess your current state and provide you a solid business case. Also, we're known to identify ways to save you money to help deliver smarter and better IT more cost-effectively.
I need strategic help.
Whether it's managing towards a compliance framework, assessing your cyber risk or another IT challenge, we have a gap analysis or assessment path that can get to the bottom of the challenge and provide a strategic roadmap for improvement.
i'm not the IT person. i'm not sure what we need
No worries. Let's chat or meet - we're right here in Moline - and our onboarding team can help you figure it out.
i have a specific need
Great, you know what you need. Let's Chat.
why sedona it services
Sedona IT Services, a Sedona Technologies' brand, provides Quad Cities Area businesses with best-of-breed managed IT services. From strategy and security to infrastructure and support, our services help you manage IT effectively in today's complex environment. For decades, we have collaborated with leading businesses across the QCA to deliver unprecedented IT services and exceptional customer service.
